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Southwest Airlines - 251 items found

	SOUTHWEST AIRLINES CREDIT $139.40 Airlines > Southwest $89.00 : $119.00 Bids: 0 End time: 20-Mar-10 14:30:41 PDT
	$249.60 Southwest Airlines Voucher - Certificate Travel > Other $0.99 Bids: 1 End time: 17-Mar-10 13:48:45 PDT
	$83.20 Southwest Airlines Voucher - Certificate Travel > Other $0.99 Bids: 1 End time: 17-Mar-10 13:31:17 PDT
	Southwest Airlines Travel > Other $9.99 Bids: 0 End time: 15-Mar-10 19:18:47 PDT
	Southwest Airlines The Complete Season 1 of "Airline" Airlines > Southwest $5.99 Bids: 0 End time: 13-Mar-10 11:57:00 PDT
	Southwest Airlines Drink Coupons (Beverage,Beer,Wine..) Airlines > Southwest $4.99 Bids: 0 End time: 17-Mar-10 12:00:34 PDT
	Southwest Airlines 20 drink coupons + 2 old booklets Gift Certificates $25.00 Bids: 0 End time: 17-Mar-10 11:42:06 PDT
	Southwest Airlines Drink Coupons Travel > Other $9.99 Bids: 0 End time: 17-Mar-10 11:22:32 PDT
	SOUTHWEST AIRLINES Cute AIRPLANES Salt & Pepper Shakers Decorative Collectibles > Salt & Pepper Shakers $6.99 Bids: 1 End time: 17-Mar-10 11:15:16 PDT
	SOUTHWEST AIRLINES Ceramic Smiling AIRPLANE COOKIE JAR Modern (1970-Now) > Advertising $12.99 Bids: 0 End time: 17-Mar-10 11:09:01 PDT

The Truly Friendly Skies: Southwest Airlines

I love Southwest Airlines. In a time when nearly every other airline is bankrupting themselves, exacerbating their problems with underhanded pricing, starving their customers, and providing Soviet-era customer service, Southwest is expanding their offerings in their typical friendly, easygoing way.

If you've never flown Southwest, try it sometime. It takes a bit of getting used to, what with the un-assigned seating, friendly, sometimes comedic employees and general low-key atmosphere, but I think you'll find it a welcome relief from the cut-rate, commodity service most airlines today provide.

While in the midst of a recent multi-city trip, some personal events came up required me to change travel plans at the last minute. I needed to cancel the Southwest leg of my trip, and buy a ticket on a different airline (Southwest doesn't service the city I needed to reach). Concerned I would lose my ticket, I called Southwest, planning on a long, difficult phone call that would likely end in disappointment. After all, that's what years of dealing with other airlines has conditioned me for.

Instead, on the third or fourth ring, I reached an actual human being, one who spoke clearly and professionally, and one who was extremely sympathetic to my predicament. Not that it mattered - Southwest has an anytime cancellation process. They simply release your ticket so someone else can use it, and you are free to use the money towards any trip in the next year. No fees, no arguing, no special exceptions. Everyone gets this treatment.

Today, I decided to cash in my ticket for another trip (to see the Iowa Hawkeyes play Penn State in Iowa City with my dad). I looked up tickets, found what I was looking for easily (their web site has exhibits exceptional usability), and started the checkout process. I applied the funds from my cancelled trip by entering the old confirmation code in a highly-visible form field, and the price was reduced then and there. No customer service call required. Another airline would probably have wanted a phone call at the least, and might have required an in-person chat at the airport.

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Southwest Airlines - News

Frontier Airlines reports $9M operating loss USA Today - Dec 16, 2008 The Plain Dealer - cleveland.com Southwest Airlines had an operating profit of $86 million. Among larger carriers, United Airlines posted an operating loss of $469 million. Bagging those fees Fuel spending at big carriers doubled in 3rd Qtr Fuel spending at big carriers doubled in 3rd Qtr  -

Southwest Airlines links to WestJet site for sales CNNMoney.com - Dec 16, 2008 NEW YORK (Associated Press) - Southwest Airlines Co. on Tuesday began offering a link on its site for customers wanting to buy tickets on Canada's WestJet, Southwest, WestJet flirt with codeshare Southwest Airlines offers online link to WestJet Southwest puts up a WestJet link

Roundup: Deals from Vegas, Santa Barbara, Southwest Airlines ... - Los Angeles Times Los Angeles Times, CA - Dec 16, 2008 Roundup: Deals from Vegas, Santa Barbara, Southwest Airlines New Southwest deals: Southwest Airlines Vacations is trying something new this week: Deal of the Day, which gives you until 11:59 EST (8:59 PST) to book

JetBlue’s founder flies again CNNMoney.com - Dec 16, 2008 Aviation Week In 1993, five months after he sold Morris Air, his startup, to Southwest Airlines (LUV), Southwest boss Herb Kelleher ousted him. Neeleman Launches Brazilian Airline

Sector Snap: Most airline shares fall - Forbes Forbes, NY - Dec 15, 2008 Sector Snap: Most airline shares fall The Amex Airlines Index was off by 4 percent, with all of its 13 components except Southwest Airlines Co. (nyse: LUV - news - people ) trading lower. Sector Snap: Airline stocks rise